Carer & Staff Training
Training delivered in the home, on the actual equipment, with the actual people who’ll be using it.
We train families, carers and paid support workers in the practical skills their role requires — safe transfers and manual handling, using hoists and equipment correctly, pressure care, and following a care plan properly. Training happens in the participant’s own home or facility, on the equipment that’s actually there, rather than in a generic classroom session.
Who this is for
Support providers onboarding staff to a new participant
Group homes and supported accommodation with a change in resident needs
Families who’ve been doing transfers for years without ever being shown how
Teams who’ve just received new equipment nobody has been trained on
Aged care services wanting practical, targeted upskilling for care staff
What you end up with
- Practical hands-on training in the real setting
- Written materials the team can refer back to
- Attendance and content documentation for compliance
- Follow-up review sessions where they’re useful
What’s involved
Scoping
What the team needs to know, what equipment is involved, how many people, and whether it’s participant-specific or general.
Session design
Built around your care plan and your equipment, not a generic curriculum.
Delivery
Hands-on, in the home or facility. People practise; they don’t just watch.
Documentation
A written record of who attended and what was covered, for your compliance file.
How it’s funded
For NDIS participants, training linked to a specific person’s support needs is generally funded from Capacity Building — Improved Daily Living. Where a provider organisation is commissioning training for its team, we invoice the organisation directly. We’re happy to quote for a package covering assessment, care plan and training together.
Why we do this in your home
Training on a demonstration hoist in a training room doesn’t transfer to the sling, the bed height and the doorway a worker faces on Monday morning.
Doing it in situ also lets us pick up problems nobody had reported — a sling in the wrong size, a bed that won’t raise, a transfer everyone had quietly agreed to do the risky way.
Common questions
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Yes. We run sessions for individual carers or full teams, and can deliver across multiple shifts so night staff aren’t left out.
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Yes — a written record of the content and attendees for your compliance and training files, plus reference materials for the team.
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Participant-specific training is usually funded through the participant’s NDIS capacity building budget. Organisation-wide training is invoiced to the provider. We’ll advise which applies when we scope it.
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Yes, and we’d encourage it. Family members often do the most transfers and receive the least training. Sessions can include both.
Related services
Talk to us about carer & staff training
Tell us what’s going on and we’ll tell you whether this is the right service, what it will involve, and when we could get to you.