Manual Handling & Care Plans

Clear written plans that keep the person safe and the people supporting them safe too.

Transfers Pressure care Provider services Staff safety

A manual handling or personal care plan is a written document that sets out exactly how a person is to be moved, transferred and supported with daily care — which equipment, how many people, in what order, with what precautions. It protects the person receiving support from injury and discomfort, and protects the workers providing it.

Who this is for

  • Participants whose transfers have become difficult or unsafe

  • Support providers who need a plan in place before they can safely roster staff

  • Group homes and supported accommodation onboarding a new resident

  • Families doing transfers at home without ever having been shown how

  • Anyone at risk of pressure injuries who needs a written pressure care regime

What you end up with

  • A written manual handling and personal care plan
  • Pressure care plan where relevant
  • Equipment recommendations if something is missing
  • In-person training for the people using the plan

What’s involved

Step 1

Observation

We watch the transfers and care tasks as they currently happen, with the people who normally do them.

Step 2

Risk assessment

What’s working, what’s risky, what equipment is missing, and where technique is putting someone at risk.

Step 3

Writing the plan

Step-by-step, in plain language, with photographs where they help. Written so a new worker can follow it on their first shift.

Step 4

Training and handover

We take the support team through it in person, then review the plan as needs change.

How it’s funded

Usually funded from Capacity Building — Improved Daily Living for NDIS participants, or through Support at Home clinical care for older clients. Where a provider organisation commissions the plan, we invoice the organisation directly. Ask us for a quote covering assessment, plan writing and the training session together.

Full funding guide →

Why we do this in your home

A transfer plan written from a description is a guess. We need to see the actual bed height, the actual doorway, the actual sling, and the actual person doing the lift.

Writing it in the room also means the support team can be trained on the spot, on their own equipment, rather than being handed a document and hoping it translates.

Common questions

Related services

Talk to us about manual handling & care plans

Tell us what’s going on and we’ll tell you whether this is the right service, what it will involve, and when we could get to you.