Make a referral

Anyone can refer — yourself, a family member, a participant you coordinate, or a client of your organisation. You don’t need a GP referral unless you’re using Medicare.

Current capacityAccepting new referrals across all regions
We respond withinFive business days
Referral confirmedThree business days
GP referral needed?Only for Medicare-funded work

What happens next

Within three business days

We confirm we’ve got it

An email confirming the referral arrived, so you’re not left wondering.

Within five business days

We call

To talk through goals, confirm funding and give you a realistic timeframe for a first visit.

Before we start

Service agreement

In writing, covering assessment, travel and report time, so there are no surprises.

Then

The first visit

At home, or wherever suits. You’ll know which clinician is coming beforehand.

Rather just talk to someone?

Call 1300 921 406 or email info@livefreehealth.com.au.

If you’re not sure whether we’re the right service, that’s a good reason to ring rather than fill in a form.

If it’s urgent

Tell us on the form or over the phone if the situation is time-critical — a plan ending, a hospital discharge, a safety concern. We’ll do what we can.

This is not an emergency service. If someone is at immediate risk, call 000.